Terms of service

TERMS OF SERVICE

Last Updated: October 6, 2026

Welcome to Perfumes Unlimited.

These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website, placing an order, or using our services, you agree to these Terms.

Please read them carefully before using the website.

1. General Terms

By using this website, you confirm that you are legally capable of entering into transactions or that you are using the website with the involvement and authorization of a parent or legal guardian where required.

You agree to use the website only for lawful purposes and in accordance with these Terms.

2. Products

We make reasonable efforts to ensure that product descriptions, images, sizes, quantities, and other information displayed on our website are accurate.

However:

  • Product packaging may occasionally change.

  • Screen settings may affect how colors appear.

  • Manufacturers may update packaging or product presentation.

  • Minor differences between online images and physical products may occur.

Such reasonable differences do not necessarily mean that a product is defective or incorrect.

3. Product Authenticity

Perfumes Unlimited is committed to offering authentic products obtained through trusted and legitimate sources.

We take reasonable measures to ensure the authenticity and quality of the products offered through our store.

4. Prices

Product prices are displayed on the website and may be changed from time to time.

Unless otherwise stated, applicable delivery charges, customs duties, taxes, or other charges may be calculated separately.

The final amount payable will be displayed during checkout before the order is confirmed.

5. Orders

Submitting an order through our website does not necessarily mean that the order has been finally accepted.

We reserve the right, where reasonably necessary, to refuse or cancel an order in situations including:

  • Product unavailability.

  • Incorrect pricing or product information.

  • Suspected fraud or unauthorized transactions.

  • Payment failure.

  • Delivery limitations.

  • Technical or operational errors.

If payment has already been collected for an order that we cannot fulfill, the applicable amount will be refunded according to the relevant payment process.

6. Order Information

Customers are responsible for providing accurate and complete information when placing an order, including:

  • Customer name.

  • Phone number.

  • Email address where applicable.

  • Delivery address.

Perfumes Unlimited will not be responsible for delays or delivery problems caused by incorrect or incomplete information supplied by the customer.

7. Payments

Available payment methods will be displayed during checkout.

Payment transactions may be processed by third-party payment providers and may be subject to their own terms, procedures, and security requirements.

8. Shipping and Delivery

Shipping and delivery are governed by our Shipping Policy.

Estimated delivery times are estimates only and may be affected by:

  • Courier delays.

  • Customs procedures.

  • Weather.

  • Incorrect customer information.

  • Events beyond our reasonable control.

9. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy and applicable Egyptian consumer protection laws.

Nothing in these Terms is intended to remove or limit any mandatory consumer rights provided by applicable law.

10. Promotions and Discount Codes

From time to time, Perfumes Unlimited may offer promotions, discounts, coupons, or promotional codes.

Unless otherwise stated:

  • Promotional offers may be available for a limited period.

  • Certain products may be excluded.

  • Promotions may not be combined.

  • Discount codes may have specific conditions or minimum order values.

  • Promotions may be withdrawn or changed where reasonably necessary.

11. Website Availability

We aim to keep our website accessible and functioning correctly.

However, we do not guarantee uninterrupted access and may temporarily suspend or restrict access for:

  • Maintenance.

  • Security improvements.

  • System updates.

  • Technical problems.

  • Circumstances beyond our reasonable control.

12. Intellectual Property

Unless otherwise indicated, the website and its content, including:

  • Text.

  • Graphics.

  • Logos.

  • Website design.

  • Original photographs.

  • Marketing materials.

are owned by or licensed to Perfumes Unlimited and are protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or commercially exploit our protected content without permission.

Third-party trademarks and brand names appearing on the website remain the property of their respective owners.

13. Prohibited Uses

You may not use the website:

  • For unlawful or fraudulent purposes.

  • To provide false information.

  • To attempt unauthorized access to our systems.

  • To interfere with website security or operation.

  • To transmit malware or malicious code.

  • To violate the rights of Perfumes Unlimited or any third party.

  • To improperly collect information about other users.

14. Third-Party Services

Certain services on our website may be provided by third parties, including:

  • Payment providers.

  • Shipping providers.

  • Technology providers.

  • External platforms.

Their services may be subject to additional terms and privacy policies.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Perfumes Unlimited will not be liable for indirect or consequential losses resulting from circumstances beyond our reasonable control.

Nothing in these Terms limits any liability that cannot legally be excluded or any mandatory consumer right provided under applicable law.

16. Force Majeure

Perfumes Unlimited will not be responsible for a failure or delay in performing obligations where the failure or delay results from circumstances beyond our reasonable control, including:

  • Natural disasters.

  • Severe weather.

  • Transportation disruptions.

  • Government restrictions.

  • Customs delays.

  • Telecommunications or internet outages.

  • Other unforeseen events outside our reasonable control.

17. Privacy

Your use of the website is also subject to our Privacy Policy, which explains how personal information is collected and processed.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services, operations, legal requirements, or business practices.

The latest version will be published on this website.

Continued use of the website after an update will be subject to the latest applicable Terms.

19. Governing Law

These Terms are governed by applicable laws of the Arab Republic of Egypt.

Any mandatory consumer rights or legal protections granted under Egyptian law will remain applicable.

20. Contact Us

If you have questions about these Terms of Service, please contact Perfumes Unlimited through our official customer service channels.